privacy
How I look after your personal information. Short and in plain English.
Last updated: 14 November 2026
Who I am
M Visuals is a photography and video business run by Mateusz Baczek, a sole trader based in Peterborough, UK. I am the data controller for the personal information described here.
Contact: [email protected] · 07514 081267
What I collect
- Contact form: your name, business name, email, phone number, the service you're interested in and your message.
- Price check: your answers stay in your browser. I only receive them if you choose to send them to me by email.
- Emails and calls: whatever you tell me when we talk about a project.
- Client work: details needed to plan the shoot, invoice and get paid.
- Photos and video: people can appear in the images I create for clients.
Why I use it
- To reply to your enquiry and prepare a quote (steps before a contract, and my legitimate interest in answering you).
- To plan and deliver the work you book (contract).
- To keep invoices and accounts (legal obligation).
- To show selected work in my portfolio and on social media, only where the client has agreed and, for people shown, with their consent or a model release.
I never sell your details or use them for marketing lists.
Who I share it with
Only services I need to run the business: my website host (Cloudflare), the form service that delivers website messages to my inbox, my email provider, cloud storage for delivering files, and my accountant. Some of these companies may store data outside the UK. Where they do, they use approved safeguards such as the UK International Data Transfer Agreement or standard contractual clauses.
How long I keep it
- Enquiries that don't turn into a booking: deleted within 12 months.
- Client and invoice records: as long as UK tax law requires, usually 6 years.
- Raw footage and photos: kept for a limited time after delivery so I can help with re-edits, then deleted. Ask me if you'd like yours deleted sooner.
Cookies
This website does not use advertising or tracking cookies, so there's no cookie banner. My host may set a strictly necessary security cookie to protect the site from bots.
To see how many people visit the site, I use Cloudflare Web Analytics. It does not use cookies, does not track you across other sites and only shows me anonymous totals, such as page views and countries.
The fonts on this site are loaded from Google Fonts. To show them, your browser connects to Google's servers, which see your IP address. Google Fonts does not set cookies.
Some videos on this site are hosted on YouTube. The YouTube player only loads when you press play, using YouTube's privacy-enhanced mode. Once it plays, YouTube (Google) may store cookies or similar data on your device under Google's privacy policy. The preview pictures of these videos are loaded from YouTube's servers.
Your rights
You can ask me to:
- see the personal information I hold about you,
- correct it,
- delete it,
- limit or object to how I use it,
- send it to you or another company in a common format,
- withdraw consent you've given, for example to use a photo of you.
Email [email protected] and I'll reply within one month. It's free.
Complaints
If you're unhappy with how I've handled your information, please tell me first so I can put it right. You can also complain to the Information Commissioner's Office (ICO): ico.org.uk or 0303 123 1113.